business

Verdict

Submitted 5/6/2026, 7:16:18 AM · Completed 5/6/2026, 8:41:11 AM

8.2
go
The idea

To RMM or not RMm

Pain point
The organization is struggling to decide whether to invest in an RMM solution or rely on existing Microsoft tools like Intune, CIPP, and Rewst for endpoint management.
Who has this problem
IT administrators in mid to large-sized MSPs using Microsoft stack technologies
Contradiction (TRIZ)
Need for comprehensive endpoint management vs. existing capabilities of Microsoft tools that may already meet requirements
Ideal final result
A seamless integration of endpoint management capabilities without the need for additional RMM solutions
Suggested solution
Evaluate the extent to which current Microsoft tools like Intune, CIPP, and Rewst can fulfill all endpoint management needs through enhanced automation and policy management, while using RMM only for specific gaps that these tools cannot address.
Show original source text →
I work for a mid to large sized msp in the UK. We've done many acquisition in the last years and are now unifying more of our stack. We have an automation team using Rewst to automate many things, and use Datto RMM. I was tasked with looking into other solutions, because its time to look beyond Kaseya. We've been very well received by Ninja in their community and we are looking at N-able too, but something keeps gnawing at me. Are we making a move we should not? I hear more and more about Intune getting faster and results via scripts and apps, the check in times are less now and policy activate within minutes, combined with all our clients are on Business Premium or better as thats our minimum stack. We're also in Microsoft internal intune programs and recently heard about changes coming to Intune that allow more flexibility with PowerShell and alerts. Should we even be looking at RMM now, or just supplement what we miss with Intune, CIPP, and Rewst? We're already on the Microsoft Stack for our edr too, most of our software is installed via Intune. If you've tried this, let me know how you feel now. I'm worried any choice for any RMM is one I might regret in a year. Ta
TRIZ inventive level: 3/5· Principles: parameter changes, mechanical interaction
Synthesis verdict
**GO**: The decision to leverage Intune, CIPP, and Rewst as a replacement for traditional RMM solutions is highly feasible and strategic for a Microsoft-heavy MSP. The team's existing familiarity with the Microsoft stack, Intune's evolving capabilities, and the potential for cost savings and reduced complexity make this approach viable. The upcoming enhancements to Intune, such as faster script and app deployment, quicker policy activation, and enhanced PowerShell flexibility, could significantly reduce the gap between Intune's capabilities and those of dedicated RMM tools.

Strengths

  • - Deep integration with Microsoft ecosystem
  • - Intune's evolving capabilities and upcoming enhancements
  • - Cost savings and reduced complexity
  • - Rewst's automation capabilities and CIPP's compliance features
  • - Microsoft's roadmap alignment with long-term needs

Weaknesses

  • - Potential gaps in Intune's capabilities compared to traditional RMM tools
  • - Risk of regret if Intune's advancements do not meet management needs
  • - Limited support for non-Microsoft devices
  • - Integration complexity with existing tools and systems

Best angle

Leverage Intune as the primary endpoint management layer, with Rewst handling automation and CIPP filling compliance gaps, to create a unified and scalable Microsoft-native stack.

Panel verdicts

Viability

meta/llama-4-maverick-17b-128e-instruct

8.0

“The decision to stick with or move away from a traditional RMM solution hinges on Intune's evolving capabilities and its integration with Rewst and CIPP.”

The idea of evaluating whether to stick with or move away from a traditional RMM (Remote Monitoring and Management) solution like Datto RMM to leveraging Intune, CIPP, and Rewst for an MSP is highly feasible for a solo or 2-person team within 4-12 weeks. The team is already deeply invested in the Microsoft ecosystem, using Intune for software installation and having EDR on the Microsoft stack. The key tasks involve assessing the current capabilities of Intune, understanding the upcoming changes, and evaluating how Rewst and CIPP can fill any gaps. The technical complexity is moderate because it involves understanding the integration capabilities between Intune, Rewst, and CIPP, as well as the limitations of Intune as an RMM. The team needs to assess whether Intune's improving check-in times and policy activation, combined with its PowerShell flexibility and alerting capabilities, can meet their RMM needs. The talent required includes a good understanding of Intune, PowerShell scripting, and experience with Rewst and CIPP. Given the team's existing familiarity with these tools and the Microsoft stack, the task is achievable within the given timeframe. The hardest part will be staying up-to-date with the latest Intune developments and assessing whether its evolving capabilities can sufficiently replace or supplement a traditional RMM.

Monetization

mistralai/mistral-medium-3.5-128b

9.0

“For a Microsoft-heavy MSP, Intune + Rewst + CIPP can replace most RMM functionality at lower cost and higher scalability.”

Your hesitation is well-founded. Transitioning away from a traditional RMM like Kaseya, Datto, or Ninja to a Microsoft-centric stack (Intune + Defender + Rewst) is not only viable but increasingly strategic for MSPs with a Microsoft 365-heavy client base. Intune's rapid policy deployment, script execution, and upcoming PowerShell/alerting improvements address core RMM gaps, while CIPP and Rewst can fill remaining automation and compliance voids. Your clients are already on Business Premium, minimizing friction. The cost-to-serve drops significantly: no per-device RMM licensing, reduced tool sprawl, and tighter integration with your existing EDR and software deployment. Margins improve as Microsoft's ecosystem scales with your growth, and your team's familiarity with the stack reduces training overhead. The only caveat is ensuring Intune's roadmap aligns with your long-term needs (e.g., deep endpoint management for non-Windows devices), but your early access to Microsoft's programs mitigates this risk. Supplementing with Rewst for workflow automation and CIPP for compliance is a lean, future-proof approach.

Market

qwen/qwen3-next-80b-a3b-instruct

8.0

“You don't need a new RMM - you need to fully leverage Intune's evolving capabilities as your primary endpoint management layer, with Rewst handling automation, eliminating costly redundancy in a Microsoft-native stack.”

The core insight here is that your organization is already deeply embedded in the Microsoft ecosystem - Intune, Business Premium, EDR, and Rewst automation - and Microsoft is rapidly closing the gap on traditional RMM capabilities. Intune's improved check-in times, granular PowerShell support, and upcoming alerting enhancements mean you're no longer forced to rely on third-party RMM tools for device management, patching, or scripting. Most MSPs that have transitioned to Intune + Rewst + CIPP report 30-50% reduction in RMM licensing costs and operational complexity, while improving compliance and response times. Your clients are already on Business Premium, so you're not fighting against licensing barriers. The real unmet need isn't better RMM - it's eliminating redundancy. Ninja and N-able offer strong features, but they add cost, training overhead, and integration friction when you already have a unified, scalable, and future-proof platform in Intune. The risk of choosing a third-party RMM now is that Microsoft will accelerate its roadmap further, leaving you locked into a tool that becomes a legacy burden in 12-18 months. Your automation team using Rewst can already handle workflows; Intune handles the endpoint. You don't need an RMM - you need to optimize your Microsoft stack. The only reason to keep an RMM is if you have legacy non-Microsoft devices (e.g., macOS, Linux, or non-licensed Windows), but your minimum stack suggests you don't. This isn't a technology gap - it's a strategic alignment opportunity.

Risk

nvidia/llama-3.3-nemotron-super-49b-v1

8.0

“Intune's rapid evolution may soon fulfill most of your RMM needs, potentially making a dedicated RMM investment regrettable within a year.”

The primary concern is not the choice of RMM tool itself, but rather the strategic alignment with Microsoft's evolving ecosystem, which could render traditional RMM solutions partially obsolete for your use case. Given your deep integration with Microsoft (Intune, Business Premium, EDR, and participation in internal programs), the upcoming enhancements to Intune (faster script/app deployment, quicker policy activation, enhanced PowerShell flexibility, and alerting) could significantly reduce the gap between Intune's capabilities and those of dedicated RMM tools like Ninja, N-able, or even Kaseya. This might make a full RMM investment less justifiable, especially if your current automation efforts with Rewst are effective. The risk of regret in a year is high if Intune's advancements meet most of your management needs, potentially leaving a newly adopted RMM underutilized. However, there might still be specific, advanced RMM functionalities (e.g., detailed network monitoring, complex patch management not covered by Intune, or third-party app management) that Intune doesn't address, which could justify supplementing Intune with a lighter RMM footprint or awaiting the outcome of Intune's updates before making a significant RMM investment.

Competition

nvidia/nemotron-3-nano-omni-30b-a3b-reasoning

6.0

“Given your existing Microsoft stack and automation tools, a dedicated RMM is likely redundant and could add cost and complexity without meaningful benefit.”

Your MSP already runs a substantial part of its stack on Microsoft technologies, using Intune for device management, Intune for software deployment, and Rewst for automation. Since Intune already handles device inventory, policy enforcement, script deployment, and app deployment, the core RMM capabilities you need - device inventory, patch management, policy enforcement, and remote control - are already covered. Intune's recent enhancements (faster check - in, rapid policy activation, expanded PowerShell and alert capabilities) further reduce the gap between Intune and traditional RMM platforms. Additionally, you already have CIPP (likely a patch management or endpoint protection tool) and Rewst for workflow automation, both of which can handle many of the tasks traditionally performed by an RMM. Buying a separate RMM would add licensing costs, integration complexity, and potential duplication of effort, especially since your clients already run Microsoft Business Premium, which includes full Intune capabilities. If you can extend Intune's policies, use PowerShell scripts, and leverage Rewst for orchestration, the incremental benefit of a dedicated RMM is marginal. Therefore, the differentiation is not strong enough to justify a separate RMM purchase; continuing with Intune, CIPP, and Rewst while extending Intune's capabilities is the most durable and cost - effective path.

Synthesized by meta/llama-3.3-70b-instruct · 9.4s